BILINGUAL (Spanish/English) Senior Coordinator, Temp Services
About the position Responsibilities • Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates. • Navigate multiple systems to answer questions and resolve issues efficiently. • Communicate professionally in a conversational manner to ensure customer satisfaction. • Demonstrate punctuality and reliability in attendance and performance. • Utilize available resources to exceed customer needs and expectations. Requirements • Must type a minimum of 25 WPM. • Proficient with Microsoft Office programs (Outlook, Word). • High school diploma or GED required. • Successful completion of mandatory training is necessary. • Customer service experience is required. Nice-to-haves • 6 months experience in a contact center or retail environment preferred. • 6 months experience with computer processing/data entry software preferred. Benefits • Health benefits including medical, vision, and dental coverage. • Financial benefits including 401(k), stock purchase, and company-paid life insurance. • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting. • Short-term and long-term disability benefits. • Company discounts and Military Leave Pay. • Adoption and surrogacy expense reimbursement. • Walmart-paid education benefit program (Live Better U) for associates. Apply tot his job Apply To this Job