Apple Business Specialist – Virtual Client Support Role
Job Title: Apple Business Specialist – Virtual Client Support Role Location: Remote (India / USA / Canada / Global Eligible Regions) Job Type: Full-Time Experience Level: Mid-Level (Sales, Customer Support, or B2B Experience Preferred) Job Overview Apple is looking for talented, business-minded individuals to join as Remote Business Specialists. In this virtual role, you’ll work with entrepreneurs, small business owners, and corporate clients — helping them discover how Apple products can power their business needs. You will act as a trusted advisor, guiding business customers through purchasing decisions, service inquiries, and long-term support options. Key Responsibilities • Connect with business customers via phone, chat, or video consultations • Understand clients' business operations and recommend Apple solutions • Help customers purchase the right Apple products, accessories, and services • Manage post-sales support including order tracking, device setup, and training resources • Build and maintain long-term relationships with B2B clients • Collaborate with Apple Store teams, AppleCare, and technical support specialists as needed Qualifications and Requirements • Bachelor's degree in Business, Communications, or related field (preferred) • 2+ years of experience in B2B sales, business support, or customer service • Knowledge of Apple products, apps, and the ecosystem • Strong communication and relationship-building skills • Ability to identify business needs and align solutions accordingly • Proficiency in CRM tools (e.g., Salesforce, HubSpot) is a plus • Quiet, professional remote workspace with high-speed internet access Benefits • Competitive base salary with performance-based bonuses • Remote work flexibility and paid training • Opportunity to grow into Business Manager, Enterprise Consultant, or AppleCare for Business roles • Employee discounts on Apple products and services • Inclusive, innovation-driven work culture Apply tot his job Apply To this Job