American Express Customer Service Job (Remote)

Remote, USA Full-time
Join the prestigious team at American Express as a Remote Customer Service Representative! In this role, you will provide world-class service to cardmembers, resolving their inquiries and ensuring their satisfaction. This fully remote position allows you to work from the comfort of your home while supporting one of the most trusted brands in the world. Key Responsibilities • Handle customer inquiries via phone, email, or chat with professionalism and efficiency. • Assist with account-related questions, billing issues, and card benefits information. • Resolve customer concerns and troubleshoot issues to ensure a seamless experience. • Proactively offer tailored solutions and recommendations to enhance customer satisfaction. • Document customer interactions and maintain accurate records in compliance with company standards. • Stay updated on American Express products, services, and policies to provide accurate information. Qualifications Required: • High school diploma or equivalent. • Excellent communication skills (verbal and written). • Strong problem-solving and multitasking abilities. • Basic computer literacy and familiarity with online tools. • Reliable high-speed internet connection and a quiet, distraction-free workspace. Preferred: • Previous experience in customer service or a call center environment is a plus. • Knowledge of financial services or credit card products. • A passion for delivering exceptional customer experiences. What We Offer • Competitive pay with opportunities for bonuses and incentives. • Comprehensive benefits package, including medical, dental, and retirement plans (for eligible employees). • Paid training and ongoing support to help you succeed. • Flexible work schedules to fit your lifestyle. • The convenience of remote work, eliminating commute time. How to Apply Become a part of the American Express legacy and help shape the future of customer care. Apply today and take the first step in your remote customer service career! Apply tot his job Apply To this Job

Apply Now

Similar Jobs

Virtual Assistant at American Express (Part/Full-Time Job)

Remote, USA Full-time

Directors, Assistant

Remote, USA Full-time

American Express Global Business Travel Bilingual Customer Resolution Specialist (100% Remote) in France

Remote, USA Full-time

American Express Global Business Travel Bilingual French/English Work from Home- Call Center Agent in the Travel Industry in Canada

Remote, USA Full-time

Director - Leadership Development Programs

Remote, USA Full-time

Director - Go-to-Market & Change Enablement

Remote, USA Full-time

Manager - Customer Targeting & Eligibility List Consultant

Remote, USA Full-time

Senior Manager - Data Analytics

Remote, USA Full-time

GPU Design Engineer - Memory Hierarchy

Remote, USA Full-time

Specialist

Remote, USA Full-time

Manager of Dedicated Project Management

Remote, USA Full-time

Experienced Online English Tutor – Flexible Hours and Remote Work Opportunities in a Dynamic and Supportive Environment

Remote, USA Full-time

Sales Representative - Outbound Calls - Remote Opportunity in Commercial Finance Industry

Remote, USA Full-time

FedEx At Home Jobs(Data Entry) $24/Hour – Work From Home Job

Remote, USA Full-time

Staff Software Engineer, Talent

Remote, USA Full-time

Experienced Full-Time Evening Therapist for Outpatient Mental Health Care - Remote Opportunity

Remote, USA Full-time

Amazon Virtual Jobs – Customer Service

Remote, USA Full-time

QA Project Manager, PMO

Remote, USA Full-time

Virtual Records Processing Assistant – $16.25/hr – Indeed Jobs US

Remote, USA Full-time

Business Development, Life Science Staffing

Remote, USA Full-time
Back to Home