Amazon Live Chat Support Jobs – No Experience

Remote, USA Full-time
Amazon is seeking enthusiastic and customer-focused individuals to join our team as Live Chat Support Representatives. No prior experience is necessary, as we provide comprehensive training to ensure your success in this role.

Requirements

– High school diploma or equivalent

– Reliable internet connection and a quiet workspace

– Excellent written communication skills

– Ability to type at least 40 words per minute

– Basic computer skills and familiarity with navigating the internet

– Strong problem-solving abilities

– Customer service orientation and a positive attitude

Responsibilities

– Respond to customer inquiries via live chat in a timely and professional manner

– Provide accurate information about Amazon products and services

– Assist customers with order status, returns, refunds, and other issues

– Escalate complex issues to appropriate departments when necessary

– Maintain detailed records of customer interactions and transactions

– Work collaboratively with team... members to ensure high-quality customer service

– Adhere to company policies and procedures

Benefits

– Comprehensive health insurance (medical, dental, vision)

– Paid time off (vacation, sick leave, holidays)

– Employee discounts on Amazon products

– Career advancement opportunities

– Flexible working hours to maintain a work-life balance

– Access to professional development and training resources

Educational Qualifications

– High school diploma or equivalent required

– Additional certifications in customer service or related fields are a plus but not mandatory

Apply Now

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