Amazon Hyderabad is Hiring For International Voice/ Non – voice process

Remote, USA Full-time
Welcome to Amazon, a global leader in e-commerce, cloud computing, and digital streaming services. With a relentless focus on customer satisfaction, innovation, and technological excellence, Amazon has become a household name, shaping the future of online retail and beyond.

Job Title: International Voice/Non-Voice Process Executive

Job Summary

Join our dynamic team at Amazon Hyderabad and embark on an exciting career in the International Voice/Non-Voice Process. As a Process Executive, you will play a pivotal role in delivering exceptional customer experiences and contributing to the growth of one of the world's most innovative companies.

Key Responsibilities

Handle customer inquiries and provide timely, accurate, and professional responses.

Collaborate with cross-functional teams to resolve customer issues and ensure satisfaction.

Perform data entry and maintain detailed records of customer interactions.

Stay updated on product knowledge and industry trends to better assist... customers.

Required Skills and Qualifications

Excellent communication skills in English, both verbal and written.

Ability to multitask and prioritize in a fast-paced environment.

Strong problem-solving skills and attention to detail.

Customer-centric mindset with a passion for delivering top-notch service.

Experience

Previous experience in customer service or related roles is an advantage.

Knowledge, Skills, and Abilities

Familiarity with customer relationship management (CRM) tools is a plus.

Basic computer skills and proficiency in Microsoft Office applications.

Benefits

Competitive salary and performance-based incentives.

Health and wellness programs.

Career growth opportunities within a global organization.

Fun and inclusive work environment.

Why Join Amazon Hyderabad

Be part of a diverse and innovative team that values collaboration and creativity.

Access to cutting-edge technologies and continuous learning opportunities.

Contribute to shaping the future of e-commerce on a global scale.

How to Apply

Interested candidates can apply through our official career portal at Amazon Careers.

Join Amazon, where every day is Day 1, and your contributions make a lasting impact on the way the world shops and interacts online. We look forward to welcoming talented individuals to our team in Hyderabad

Apply Now

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