Administrative/Virtual Assistant

LAKEWOOD ADVISORS LLC, is looking for an administrative assistant to join our team in our CALIFORNIA office. This person will work to support the daily operations of the office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Responsibilities: • Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. • Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. • Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. • Liaise with visitors - Act as point person for office guests. • Communicate policies and procedures - Alert employees of new processes, rules and regulations. • Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed. Requirements: • High school diploma • 1-2 years experience as an administrative assistant, secretary or receptionist preferred • Strong organizational, communication, and time-management skills • Proven ability to work in a fast-paced environment • Positive, high-energy attitude • Resourcefulness, creativity, and problem-solving skill set • Familiarity with office equipment (i.e. printers, fax machines, projectors) • Proficiency in Microsoft Office (especially MS Excel and PowerPoint) • Virtual Support:* 1. Manage social media accounts and create content. 2. Monitor and respond to online reviews and comments. 3. Provide online research and data analysis. 4. Manage online calendars and scheduling tools. • Customer Service:* 1. Provide exceptional customer service via phone, email, or chat. 2. Resolve customer complaints and issues in a timely and professional manner. 3. Offer solutions and recommendations to meet customer needs. • Technical Skills:* 1. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). 2. Experienced with Google Suite (Docs, Sheets, Slides, Gmail). 3. Familiarity with project management tools (Asana, Trello, Basecamp). 4. Knowledge of email marketing platforms (Mailchimp, Constant Contact). 5. Basic web design and development skills. • Skills:* 1. Excellent communication, organizational, and time management skills. 2. Strong attention to detail and analytical skills. 3. Ability to work independently and as part of a team. 4. Proficient in technology and software applications. 5. Strong customer service and problem-solving skills. Apply tot his job