Administrative Assistant - Part Time

Description: • Manage the receipt, saving, tracking and distribution of requests received electronically in the team for referrals, prior authorizations and claims. • Generating notification letters, preparing for submission to vendor, saving letter files and uploading files to external vendor. • Notification letters include referrals, prior authorizations, returned claims, status requests and requests for recovery. • Support the data entry of referrals or prior authorizations. • Monitoring the status of pending authorization requests for follow up to finalize with the authorization team. • Run daily reports for Inquiry Tracking and distribution to appropriate team members. • Review weekly refund checks and distribute to appropriate team for research/resolution. • Troubleshoot, research and resolve customer inquiries, questions and concerns while focusing on customer satisfaction. • Maintaining standardized productivity, accuracy and quality performance standards for assigned tasks. • Provide administrative/clerical support to the Claims department. • Provide assistance to both internal and external customers. • Other duties as assigned. Requirements: • Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment. • Dental or vision industry experience preferred. • Associate degree in a related field preferred; High School diploma required. • Previous Dental coding experience preferred; Medical coding experience will be considered. • Ability to communicate well with providers and office staff both verbally and in writing. • Ability to multi-task, work in a fast-paced environment and detail oriented. • Ability to work overtime as needed. • Proficient in Microsoft Office Suite, specifically Word and Excel and other window-based applications. • Prior data entry experience preferred. Benefits: • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. • Life and disability insurance. • A great 401(k) with company match. • Tuition assistance, paid parental leave and backup family care. • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. • Employee Resource Groups that advocate for inclusion and diversity in all that we do. • Social responsibility in all aspects of our work. Apply tot his job Apply To this Job